A comment from our CEO

2019 and the beginning of 2020 has been an eventful period for Collector in many ways. We have a clear strategic agenda going forward and I am looking forward to continue developing Collector together with the rest of the organization.


Clear and courageous leadership

Susanne Bruce has long experience as entrepreneur and has been working at Collector Bank for two years, focusing on the company's joint processes and administration.

Key figures

Data Science

Collector has other employees in addition to those who work directly in banking. We have a wide mix of skills and departments that contribute in various ways to generate profitability and help our customers. A department that is of great importance for several areas of the business is Data Science.

The year in brief


The work of streamlining Collector and focusing on core business is progressing. During the fall of 2019 Collector discontinued the residential mortgage offering and in December the divestment of the Swedish third-party debt collection business Colligent was finalized. In the beginning of 2020 Collector decided to divest Collector Ventures during the year.

Extra credit loss provisioning

In connection with the closing of accounts for the fourth quarter 2019 Collector made an extra credit loss provisioning of SEK 800 million based on more conservative assumptions regarding the future. Collector has also seen changed price levels in the secondary market for NPL portfolios. Of SEK 800 million in total, SEK 600 million adheres to the Private segment and SEK 200 million adheres to the Corporate segment.

Rights issue

Collector has carried out a rights issue of SEK 1,027 million (excluding transaction costs) during the first quarter of 2020 with the purpose of strengthening the capital base.

Our 4 business areas

Collector has two segments, Private and Corporate, and within these we operate four business areas with different customer segments and offerings. Operations are based on the four business areas to ensure focus on existing as well as new customers within each customer segment and to increase internal efficiency and transparency. You can read more about each business and our offering here.

Culture and values

Collector has three core values that characterise our culture and who we are: entrepreneurship, ethics and commitment. These values describe how we are and want to be perceived and how we should act in all situations – both in relation to customers and partners as well as towards one another.

Meet some of our Colleagues

Life at Collector differs in many ways from other banks. Economists, lawyers, analysts, IT developers and designers work side by side, in a changing environment with a strong forward-thinking spirit, where teamwork and interchange between colleagues are important. Here, some of our employees share their thoughts on their workplace and their development.

Collector’s complete Annual Report

Download our complete financial report, corporate governance report and sustainability report. If you would like a printed copy, email